Wednesday 5 June 2019

MFAA - Main conference
FBAA - Main conference


Registration opens


Opening remarks from the chair

Tim Brown – CEO, Ezifin Financial Services


PANEL: How to future-proof your mortgage business post Royal Commission

The potential ban on trail commissions as a result of Commissioner Hayne’s final report will have massive ramifications for the broker channel. This panel will feature lively debate on a range of strategies for future proofing your business in a post Royal Commission world.

  • Sustainable revenue streams and commercial strategies for brokers
  • Transforming your processes and structures to comply with new obligations
  • Alternative business models compared – which strategies are likely to succeed in the future?


Mark Haron – Deputy Chair, Combined Industry Forum

Mike Felton – Chief Executive Officer, MFAA

Peter White – Managing Director, FBAA


Melanie Mingas – Editor, Australian Broker


International Keynote: How to build a high-performance brokerage

  • How to provide excellent customer outcomes
  • How to provide standout service that clients will remember
  • Referral relationships, processes and automation
  • How to generate an immediate impact and build trust within clients

Shawn Allen – Principal Owner, Matrix Mortgage Global Canada’s Top Mortgage Broker


Morning tea & networking break


How to exceed your targets and get more business

In this inspiring session, Jason will share award-winning sales strategies.

  • Practical sales and branding strategies
  • How to communicate better with people
  • How to figure out what makes your clients tick
  • The most powerful questions you must ask

Jason Khoury – Managing Partner, iChoice


PANEL: How to attract new clients and referrals

As the market becomes more difficult to navigate, customers will be looking to brokers to make sense of it all. How do you win new business, retain existing clients and build your reputation as the go-to finance expert in your community?

  • How to win new customers: Should you develop a niche, write commercial loans and add insurance?
  • Learn how to build your reputation in the industry and the marketplace
  • Understand how to articulate and tailor your proposition to diverse clients
  • How to unlock new business opportunities and serve more clients
  • How to keep in touch with existing clients to maximise future leads


Karen Bashford – General Manager, Southcoast Business and Financial Solutions MPA Top Brokers 2018

Tracy Keary – Director, Home Loan Connexion

Andrew Mirams – Managing Director, Intuitive Finances MPA Top 100 Brokers 2018

Christopher Sales – Director, Finance Warehouse

Peter Vassilis – Managing Director, Black and White Finance


Melanie Mingas – Editor, Australian Broker


Networking lunch


PANEL – Raising the bar: How to generate high performance within your team and achieve revenue goals

Successful mortgage professionals focus on high-value revenue-generating activities while inspiring their best talent to greatness. How do you manage growth of your business without sacrificing time and retaining good employees?

  • Learn from Australia’s most successful brokers recognised in the MPA Top 100 list
  • Balancing your time between meeting potential referral partners, clients, BDM’s and doing the paperwork
  • Discovering your unique leadership style to inspire your team and grow your business
  • Making the most of outsourcing opportunities


Alycia Inglis – Director, Stoneturn MPA Top 100 Brokers 2018

Hannah Nguyen – Director, HAH Finance Solutions MPA Top 100 Brokers 2018

Navjeet Singh Matta – CEO, Gain Home Loans MPA Top 100 Brokers 2018


Rebecca Pike – Editor, Mortgage Professional Australia


Afternoon tea


PANEL: Meet MPA’s elite young guns: broking’s next generation

In this interactive panel, meet the elite young guns changing the broking industry. You will learn:

  • How to build and manage a growing business
  • Implement processes and systems to ensure productivity
  • How to maintain service excellence and knowledge in an ever-changing market
  • How to fast track your business results


Faris Dedic – Director, Red Door Financial Group Australian Mortgage Awards Finalist 2018

Nitish Kumar – Mortgage Broker, Clarity Home Loans

Taku Ekanayake – Director, Kin Financial


Rebecca Pike – Editor, Mortgage Professional Australia


Closing remarks and end of the event