Wednesday 6 June 2018

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9:00am

Welcome and opening remarks from the Chairperson

John Manciameli – Director, Slipstream Australia

9:05am

Introduction by the Event Partner

Warren Shaw – Head of Third Party Distribution, Westpac Group

9:15am

Leadership: creating a high performance culture

Strong leaders know how to cultivate a positive culture in their organisations. This session will give you the tools to succeed in recruitment, motivation, management and leadership.

  • Recruitment: attracting high-quality talent
  • Driving a high-performance sales culture
  • Motivation strategies to drive productivity and performance
  • Remuneration and reward structures that encourage productivity

Rhonda Brighton-Hall  Founder & CEO, MWAH: Making Work Absolutely Human

10:00am

PANEL: Award-winning sales strategies

Australia’s most successful brokers, recognised in the MPA Top 100 list and the Australian Mortgage Awards, will share their award-winning sales strategies.

  • How to build a strong pipeline of qualified leads
  • Improving your customer conversion rates
  • Step by step sales procedures that get results

Panelists:

Alex Brgudac – Head of Partnerships, Prospa

Justin Doobov – Director, Intelligent Finance Pty Ltd

Winner, MPA Top 100 Brokers 2017

Finalist, Broker of the Year – Independent 2017
Finalist, Broker of the Year – Productivity 2017

George Karam – Director, BF Money

Finalist, Broker of the Year – Commercial 2017

Darren Liu – Sales Director, My Home Loan

Young Broker of the Year 2014 Top 30 Under 30

2017 MPA Top 100 Rank 28

Moderator:

Otiena Ellwand – Editor, Mortgage Professional Australia

 

11:00am

Morning refreshment & networking break

11:30am

Time management strategies for busy brokers

As a mortgage professional, time is your greatest asset. Imagine if you could get more out of yourself and your team each day?

  • Five powerful time management tips
  • How to balance your time between sales, customer service, compliance and operations
  • Effective prioritisation, task planning and delegation strategies

Jason Back – Managing Director, The Australian Lending & Investment Centre (ALIC)

Winner, Brokerage of the Year (>20 Staff) 2017

Winner, MPA Top 10 Independent Brokerages 2017

12:15pm

5 things you NEED to know to navigate the NEW legal and digital landscape

  • Inclusive of the fall out of the Royal commission
  • Digital legislation and myths and facts around Pexa

David Berry – Associate Director Risk & Operations, MSA National

1:00pm

Networking lunch

2:00pm

PANEL: Award-winning business strategies

This high-level panel brings together heads of brokerages that have made MPA’s annual Top 10 rankings to discuss their current commercial and operational strategies.

  • Lead generation strategies compared
  • Creating a positive customer experience
  • Driving growth through commercial strategy
  • Operational strategies that support successful sales

Panelists:

Theo Chambers – CEO, Shore Financial

MPA Top 10 Independent Brokerages 2017

Finalist, Brokerage of the Year (>20 staff) 2017

Graeme Holm – Director, Infinity Group Australia

MPA Top 100 Brokers 2017

Cameron Price – Owner Partner, Mortgage Choice

Winner, MPA Top 10 Franchise Brokerages 2017

MPA Top 100 Brokers

Louisa Sanghera – Principal Broker, Zippy Financial

Moderator:

Otiena Ellwand – Editor, Mortgage Professional Australia

3:00pm

Afternoon tea

3:15pm

PANEL: Structuring your business for growth

In this thought-provoking panel, the finest minds of the Australia mortgage and finance industry will discuss the growth strategies that have made them successful.

  • Outsourcing models – success stories and traps to beware of
  • Growing your business without sacrificing customer service
  • Technology and automation solutions that drive productivity

Panelists:

Nathaniel Truong – Director, The Loan Lounge

Kim Horan – Mortgage Broker and Advisor, Aussie Franchise – St. Marys

MPA Top 100 Brokers 2017

Brenden Lowbridge – Associate Director & Finance Strategist, Money Links

Finalist, Broker of the Year – Productivity 2017

Liz Wilson – Director, Wilson Financial

Better Business Awards – Best Independent Office 2016 Winner

MFAA Excellence Awards – Diversified Office 2016 Winner

Better Business Awards – Best Customer  Service 2017 Winner

Moderator:

Melanie Mingas – Editor, Australian Broker

4:00pm

Networking Drinks & $200 Cafe Sydney Prize Draw

  • Attendees must visit every booth to collect a stamp from each sponsor in order to be eligible to enter the prize draw. Every exhibitor will be provided with a coloured stamp pen and must stamp next to their company logo on the Expo Passport.
  • Do not use a pen and initial or sign, the stamp pen must be used.
  • Once attendees have received all the stamps and have filled in all the information indicated on the form they should submit their completed Expo passport in the prize barrel provided.
  • Attendees must drop completed Expo Passports into the barrel at the Registration Desk by 4pm.
  • Prize draw will be at 4:15pm and attendee must be in the Exhibition room to win the prize.

5:00pm

Event Concludes

PARTNERS